Privacy Policy
Effective Date: August 17, 2026
Welcome Home Rio Grande Valley, LLC (“Welcome Home RGV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit WelcomeHomeRGV.com, subscribe to our communications, submit a form, interact with our advertising, or use services available through our website.Who we are
Welcome Home Rio Grande Valley, LLC. Our website address is: https://welcomehomergv.com.
Who We Are
Welcome Home Rio Grande Valley, LLC operates WelcomeHomeRGV.com and provides information, media, events, advertising and marketing services, travel services, real estate resources, and other services related to the Rio Grande Valley.
Our principal contact information is:
Welcome Home Rio Grande Valley, LLC
219 W. Nolana
McAllen, Texas 78504
(956) 687-5115
info@welcomehomergv.com
Information We Collect
We may collect information you provide directly to us, including your name, email address, telephone number, company or organization, mailing address, and information included in messages, forms, event submissions, advertising inquiries, travel inquiries, newsletter subscriptions, or other communications.
If you register for an event, make a purchase, request a service, book travel, or complete another transaction, additional information may be required to fulfill your request. Payment information may be collected and processed directly by third-party payment or booking providers rather than by Welcome Home RGV.
We may also automatically collect technical information when you use our website, such as your IP address, browser type, device information, referring website, pages visited, date and time of access, cookie identifiers, advertising identifiers, and information about how you interact with the website.
How We Use Information
We may use information to provide the information, products, events, travel services, advertising services, or other services you request; respond to inquiries; administer registrations and reservations; send newsletters and other communications you have requested; maintain and improve our website; understand how visitors use the site; measure advertising and marketing performance; prevent fraud or misuse; maintain website security; and comply with legal obligations.
We may also use website activity and similar information to support advertising, audience measurement, retargeting, and campaign reporting as described below.
Email Newsletters and MailPoet
When you subscribe to a Welcome Home RGV newsletter, we may collect your name, email address, IP address, signup date, signup source, and subscription preferences.
We currently use MailPoet to manage and send email newsletters. Depending on our MailPoet settings, MailPoet may also help us measure newsletter engagement, such as whether an email was opened or a link was clicked. MailPoet documents that subscriber data can include email addresses and signup IP information and that engagement tracking can include opens and clicks.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. We may retain limited information necessary to honor your unsubscribe request and comply with applicable law.
Cookies and Similar Technologies
Our website and the services used on it may use cookies, pixels, web beacons, JavaScript, and similar technologies.
These technologies may be used to keep the website functioning, remember preferences, understand website traffic, measure engagement, provide security, measure advertising campaigns, and support advertising and retargeting.
You may be able to limit cookies through your browser settings and through any cookie or privacy-preference controls made available on our website. Blocking some cookies may affect certain website features.
Analytics and Google Services
We use Google services, which may include Google Analytics, Google Tag Manager, and related measurement tools, to understand website traffic and evaluate website and advertising performance.
Google explains that websites using its analytics and advertising services may send information such as the page URL and IP address to Google and may use cookies or similar technologies for measurement and advertising purposes. Google Analytics uses cookies to distinguish visitors and report website usage statistics.
Your use of Google services is also subject to Google’s privacy practices and privacy controls.
Advertising, Retargeting, and Simpli.fi
Welcome Home RGV works with digital advertising providers and may use advertising technology on our website to measure campaigns, build advertising audiences, and support retargeting or other interest-based advertising.
We currently use Simpli.fi advertising technology. Simpli.fi’s services may use cookies, pixels, JavaScript, web beacons, IP addresses, cookie identifiers, advertising identifiers, device information, and website activity to provide advertising, measurement, audience, and retargeting services. Simpli.fi states that its advertising services may collect information about online activity over time and use tracking pixels to build retargeting audiences and measure advertising activity.
Some advertising tags placed on our website may support campaigns for Welcome Home RGV or advertising campaigns we manage or participate in for advertising customers.
Depending on applicable state law, certain uses of online identifiers and browsing activity for interest-based or targeted advertising may be considered “targeted advertising,” “sharing,” or a “sale” of personal data even when no money is exchanged for an individual’s personal information.
We do not sell our newsletter subscriber or event attendee lists as mailing lists.
You may exercise available advertising choices through our privacy controls, by contacting us at info@welcomehomergv.com, and through privacy-choice tools offered by advertising providers. Simpli.fi provides privacy and advertising opt-out options for its services.
Travel Services and TravelJoy
Welcome Home RGV provides travel services through Travel by Welcome Home and may direct travelers to TravelJoy to submit inquiries, make reservations, complete traveler forms, and make payments.
When you leave WelcomeHomeRGV.com and use TravelJoy, information submitted through TravelJoy is also governed by TravelJoy’s privacy practices. TravelJoy states that it may collect contact information, transaction information, traveler information, cookies, and other information necessary to provide its services. When TravelJoy processes traveler information on behalf of a travel business, TravelJoy may act as a service provider or processor for that business.
Welcome Home RGV may receive information from TravelJoy that is necessary to manage your reservation, communicate with travelers, provide requested travel services, and maintain appropriate business records.
Forms, Events, and Other Submissions
When you submit a contact form, event submission, advertising inquiry, travel inquiry, real estate inquiry, or other form on our website, we collect the information you choose to provide.
Information submitted for publication—such as an event listing, business listing, photograph, article, or other promotional material—may be displayed publicly when that is the purpose of the submission.
Please do not submit sensitive personal information unless it is necessary for the service you are requesting.
Comments
If commenting is enabled on any portion of the website and you leave a comment, we may collect the information shown in the comment form together with technical information such as your IP address and browser information to assist with spam prevention and site security.
Media and Uploaded Images
If you upload images to our website for events, listings, articles, or other purposes, those images may contain embedded metadata. You should avoid uploading photographs containing embedded precise GPS location information unless you intend for that information to be available with the image.
Embedded Content and Third-Party Websites
Our website may contain embedded or linked content from third-party websites or services, including videos, maps, social-media content, booking services, advertiser websites, and other external resources.
These third parties may collect information, use cookies, or monitor interactions according to their own privacy policies. Welcome Home RGV does not control the privacy practices of third-party websites.
How We Share Information
We may disclose information to service providers that help us operate our website and business, including website hosting and technology providers, email providers, analytics providers, advertising and marketing technology providers, payment and booking services, travel technology providers, professional advisers, and other vendors that provide services on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental request; when necessary to protect our rights, property, customers, employees, or others; or as part of a merger, acquisition, sale, reorganization, or other business transaction.
Advertising providers may receive online identifiers and website activity as described in the Advertising and Retargeting section above.
How Long We Keep Information
We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining appropriate business and transaction records, administering newsletter subscriptions, fulfilling legal and accounting obligations, resolving disputes, and protecting our rights.
Retention periods may vary depending on the type of information and the service involved.
Your Privacy Rights and Choices
Depending on where you live and the laws applicable to Welcome Home RGV, you may have rights concerning your personal data. These may include the right to request access to personal data, request correction of inaccurate information, request deletion, obtain a portable copy of certain information, and opt out of certain uses of personal data for targeted advertising, sale, or certain profiling.
Texas law provides these types of rights to consumers when the Texas Data Privacy and Security Act applies to a business.
To submit a privacy request, email info@welcomehomergv.com with the subject line Privacy Request and describe the request you would like us to address. We may need to verify your identity before completing certain requests.
We will respond in accordance with applicable law. We will not discriminate against you for exercising a privacy right provided by applicable law.
Advertising Choices
You may request that we stop using your personal data for targeted advertising where applicable by contacting info@welcomehomergv.com.
You may also manage certain advertising preferences through your browser, device settings, Google advertising controls, and advertising-provider privacy tools. Google provides controls for personalized advertising, and Simpli.fi provides advertising opt-out tools.
Data Security
We take reasonable steps designed to protect the personal information we maintain from unauthorized access, disclosure, alteration, or destruction. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
WelcomeHomeRGV.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website without appropriate authorization.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.
When we make changes, we will update the effective date at the top of this page. We encourage visitors to review this Privacy Policy periodically.
Contact Us
For questions about this Privacy Policy or our privacy practices, or to submit a privacy request, contact:
Welcome Home Rio Grande Valley, LLC
219 W. Nolana
McAllen, Texas 78504
Email: info@welcomehomergv.com
Phone: (956) 687-5115